Amazon Account Management Services

Lab 916 provides account management services for both Amazon sellers and vendors across various industries and product categories. We cater to businesses of all sizes, from startups to established brands.

Yes, we provide account management services for both Amazon Seller Central and Vendor Central. Our team is experienced in handling the intricacies of both platforms, ensuring that sellers and vendors receive comprehensive support tailored to their specific needs. Additionally, we can also manage clients who have a hybrid of both Seller Central and Vendor Central accounts, offering flexible solutions to accommodate diverse business models. Whether you operate solely on Seller Central, Vendor Central, or a combination of both, we have the expertise to optimize your account, drive growth, and help you navigate the unique challenges of each platform.

Our services are tailored for Amazon sellers of all sizes who want to optimize their operations, maximize sales, and maintain a healthy seller account. This is ideal for sellers who want to focus on their product and leave the technical and strategic aspects of Amazon selling to experts.

Our service is a comprehensive solution for Amazon sellers that includes a dedicated Amazon Strategist and Operations Manager, Data Analysis & Reporting, and Technical Task Work. We also provide tier-based management plans to cater to the specific needs of different businesses.

This is a dedicated expert who works closely with you to devise and execute growth strategies for your Amazon business. They act as your businesses Chief Operations Officer for Amazon, running your business as if it were their own.

The frequency of contact with your dedicated Amazon strategist depends on the tier you choose. Tier 1 includes one 30-minute session/account review per quarter, Tier 2 includes one 30-minute session/account review per month, and Tier 3 includes one 30-minute session/account review biweekly (every 2 weeks). You can also schedule additional sessions as needed depending on your plan.

Our team of Amazon experts takes a proactive and data-driven approach to optimize your account. We analyze your account performance, conduct keyword research, enhance product listings, monitor competitors, and implement strategies tailored to your business goals. Our aim is to improve visibility, increase sales, and drive long-term success.

Absolutely! We have experience in successfully launching new products on Amazon. Our team can assist you with product listing optimization, keyword research, pricing strategies, and marketing campaigns to give your new products the best chance of success.

Lab 916 closely monitors your account health and ensures compliance with Amazon’s policies. Our experts stay up to date with the latest guidelines and proactively address any potential issues. We help you maintain high performance metrics, resolve intellectual property complaints, and handle product condition and listing policy violations.

Our team of back-end experts can handle a wide range of technical tasks to ensure the smooth operation of your Amazon account. With years of experience and serving numerous accounts across various niches, we have encountered and successfully resolved almost every possible Amazon issue. Some of the technical tasks we handle include, but are not limited to:

1. Managing inactive listings, including out-of-stock inventory and suppressed listings.
2. Resolving pricing errors and addressing compliance documentation, including hazmat and category requirements.
3. Addressing high return rates and handling issues related to stranded inventory and missing buy box.
4. Managing inventory reports, including projection, reconciliation, removal issues, and monitoring FBA inventory duration.
5. Monitoring and addressing account health concerns, such as intellectual property violations, authenticity complaints, and listing policy violations.
6. Assisting with reimbursement for unreturned/refunded orders, missing units from shipments, and unreconciled inventory balances.
7. Conducting account audits, exploring new market expansion opportunities, and providing PPC reports.
8. Optimizing listings and store updates, including attributes, A+ content setup, and storefront enhancements.
9. Managing listing variations, resolving product page issues, and addressing missing Best Seller Rank.
10. Creating non-PPC promotional opportunities, such as coupons, promotional discounts, lightning deals, subscription options, small & light program, and bundle listings.
11. Handling shipment issues, including creating new shipments, resolving product addition difficulties, and managing late shipment check-ins and reconciliations.
12. Assisting with customer and order-related matters, including removing bad feedback and reviews, addressing multi-channel fulfillment issues, and resolving problems with FBA orders.
13. Managing other issues related to FBA settings, brand registry, category ungating, and other account-related concerns.

Lab 916 leverages proprietary software and provides comprehensive data analysis and reporting to give you valuable insights into your Amazon performance. We track key metrics, such as sales, profitability, traffic, conversions, and much more. Our reports help us (and you) make informed decisions, identify growth opportunities, and optimize your strategies for maximum results.

Absolutely! Lab 916 provides dedicated support for Amazon Advertising and PPC (Pay-Per-Click) campaigns through our specialized service. Our experienced team can create and manage targeted advertising campaigns, optimize your ad spend, and closely monitor campaign performance to ensure optimal results and maximum return on investment (ROI). If you’re interested in our Amazon Advertising and PPC services, please visit our dedicated service page for more information.

We offer four tiers of Management Plans – Tier 1, Tier 2, Tier 3, and Tier Enterprise. The main difference between the tiers is the number of simultaneous technical tasks we handle, the level of support from a Dedicated Amazon Strategist and Operations Manager, and the extent of Data Analysis & Reporting. The Tier Enterprise plan can be customized to fit your business’s specific needs.

Our account management services require a minimum commitment period of three months. This duration allows us to work closely with you, implement strategies, and track progress effectively. After the initial three-month period, the service can be continued on a month-to-month basis.

Yes, Lab 916 is a full-service agency for Amazon sellers. In addition to Account Management, we also offer creative services, content development, SEO, Advertising/PPC management and much more. Please get in touch with us to know more about our services and how we can help your business.

You can get started by clicking on the “Book a Call” button on our website. We’ll arrange a consultation to understand your business needs and suggest the best tier of our service for you.